Founded in Toronto in 1985, Club Monaco is an international lifestyle brand that offers affordable luxury with a modern sensibility. Headquartered in New York City in the heart of west Chelsea’s gallery district, Club Monaco appeals to the creative consumer a group of cultural influencers who mix fashion must-haves with timeless classics. Our brand represents a distinctly urban-casual point of view, best defined as a sophisticated play of opposites: mixing vintage with new, hard with soft and eclectic with minimal.
Special Terms: Member rewards are not eligible on purchase of gift cards. Purchases made offline are not eligible for rewards.
Shipping Policy Shipping rates are calculated based on the delivery option you select. 7-10 Business Days: $5, 5-7 Business Days: $8, 2 Business Days: $20, Next Day: $25, Saturday Delivery: $35. Once your order is verified and your credit is approved, your shipment will arrive according to the schedule below (Saturday, Sunday and holidays are not considered business days). To follow this schedule, your order must also be placed before 3 PM Eastern time and be shipped to the address listed with your credit card company as your official billing address. Please allow 5-10 business days for delivery on orders shipments to Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Northern Mariana Islands, Samoa and any P.O. boxes. 7-10 Business Day, 2 Business Day, Next Day and Saturday delivery options are not available. ClubMonaco.com is proud to offer shipping to APO addresses. The delivery time for APO shipping may vary.
Tax Policy We include applicable sales tax for all orders based on your shipping address. We will estimate the sales tax amount until your order has shipped and your shipping confirmation has been sent. State and local governments require that we charge tax for items shipped to any state where there is a Club Monaco store, warehouse or contact center.
Payment Policy We accept Visa, MasterCard, American Express, Discover, PayPal, PayPal credit and credit card gift cards.
Return Policy Merchandise may be returned for a full refund within 30 days of the date on your invoice. All refunds will be made in the form of the original payment. Items returned after 30 days will not be credited or returned back to the customer. Bodysuits, home and items marked as final sale and are not eligible for return or credit. If sent back, these items will not be credited or returned back to the customer. Hosiery will only be accepted if it is returned in the original packaging. To return the original item(s), simply complete your Return Form and send your return by USPS using the prepaid label, or you may send it through the carrier of your choice. Please allow up to 12 business days for your return to be received and processed.
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The Website includes links to the websites of third party
merchants. Mall Premier is not responsible for these sites,
nor for any goods, information or services supplied through
or in connection with them. Use of, purchases on, and any
personal data you give to those sites will be subject to
the merchant's own Terms and Conditions, which you should
also read carefully. Please note that by making a purchase
with this third party, you agree that we may be passed
information relating to your purchase which you provide as
part of your transaction, which we will hold and use in
accordance with our Policy on Privacy and Data Protection.
Content of any store advert or coupons displayed on this
website (and its compliance with any applicable rule, law
or regulation) is the sole responsibility of the store. For
information on how we use your data and important
Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.
Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.
Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.
What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.
Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.
How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.
How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.
How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!
How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.
How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.
Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If
you have a Safari extension with a version lower than 184.108.40.206, you will be required to uninstall the old
version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall".
You can then install the latest version from the download page.
1) There are known issues with the Club Premier Toolbar and Safari 5.1.
Solution: If you are a Mac OS X user, you should upgrade to the newest version of Safari.