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Dog.com
Earn Bonus Kmp rewards with any completed purchase. Special terms and conditions may apply.
2 PREMIER POINTS/$1
Was 2 PREMIER POINTS/$1
Region:         Ships to:
Dog.com is your online dog supplies shopping and information destination. We provide a broad range of competitively priced pet supplies as well as community forums and partnerships with several national and local rescue and adoption facilities.
Special Terms: Member rewards are not eligible on gift cards or e-gift cards, orders redeemed with gift cards or e-gift cards and shipping charges. Purchases made offline are not eligible for rewards.
Dog.com Offers
Dog.com
Dog.com
Shop holiday gift guide
Expires: 12/24/2018
Dog supplies, accessories and products

Shipping Policy
Delivery times are dependent upon product, inventory status and delivery method. Typically, orders will arrive to your home within 7-10 business days. Items shipping via common carrier can take up to three weeks to arrive. Exceptions are communicated on the product information page and in your shopping cart. In rare instances, when an in-stock item becomes unavailable after you have placed an order, you will be notified via e-mail. We gladly ship within the 50 United States, APO/FPO addresses, PO Boxes, Guam, Puerto Rico and the Virgin Islands. Delivery option restrictions by location apply. APO/FPO addresses may ONLY be shipped by USPS priority mail. Alaska & Hawaii locations may only receive deliveries through Ground shipping, 2nd Day Air and Next Day Air. Fee remains.

Tax Policy
We are required to collect sales tax for orders delivered in the states we are located; PA, MO, OH, CT and NY. States marked with an asterisk requires us to also collect tax on shipping & handling charges too. We recommend you check your state's tax regulations for online purchases as dog.com is not responsible for individual state sales tax collection except as noted above.

Payment Policy
We accept Visa, MasterCard, American Express, Discover, PayPal, PayPal CREDIT and Amazon payments.

Return Policy
If you are not completely satisfied with an item, you may return it within 30 days from the date received. The item must be in its original condition and include all parts, accessories and packaging. Call us at 1-888-809-0750 to obtain a Return Authorization Number (RA#) and shipping instructions. Include a copy of the original invoice with your return and write your RA# visibly on the outside of the shipping package and on the packing slip. Please tell us why you are returning our product, so that we can continue to improve our service. Return shipping costs are non-refundable unless the item is being returned as a result of our error (damaged, defective, wrong item sent, etc.). For your protection, we encourage you to send your return prepaid via UPS or FedEx. We do not accept COD. Save your shipping receipt and tracking number for proof of return delivery. We are not responsible for return packages that are lost or damaged by the return shipping company.
Disclaimer: You are about to enter a third party's website. The Website includes links to the websites of third party merchants. Mall Premier is not responsible for these sites, nor for any goods, information or services supplied through or in connection with them. Use of, purchases on, and any personal data you give to those sites will be subject to the merchant's own Terms and Conditions, which you should also read carefully. Please note that by making a purchase with this third party, you agree that we may be passed information relating to your purchase which you provide as part of your transaction, which we will hold and use in accordance with our Policy on Privacy and Data Protection. Content of any store advert or coupons displayed on this website (and its compliance with any applicable rule, law or regulation) is the sole responsibility of the store. For information on how we use your data and important limitations to our liability please see our Privacy Policy

Missing Transactions Inquiry

Membership Details  
* Last Name:  
* First Name:  
Transaction Details  
* Date of Purchase:  
* Store where purchase made:  
* Order Number:  
* Transaction Amount
(excluding taxes and shipping):
 
* Email Address:  
Comments:
(Please only detail
comments relating to
your transaction)
 
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* Required field
  • Please allow 40 days for Club Premier transactions to appear on your statement before making a Missing Transaction claim

  • Claims for Club Premier transactions will not be awarded on purchases over 6 months old

  • We will respond to your inquiry within 2-4 weeks of receiving your email

Club Premier Toolbar FAQs

Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.

Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.

Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.

What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.

Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.

How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.

How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.

How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!

How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.

How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.

Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If you have a Safari extension with a version lower than 1.9.0.0, you will be required to uninstall the old version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall". You can then install the latest version from the download page.

Known issues:

Download and Install now! >>