Shopnewbalance.com is the official online retailer of New Balance. New Balance is a leading global athletic footwear company.
Special Terms: Member rewards are not eligible on gift cards. Purchases made offline are not eligible for rewards.
New Balance is a leading global athletic footwear company.
Shipping Policy We offer Standard Shipping (UPS SurePost): 2-7 business days once shipped - FREE on all orders over $125 or $7.95 for orders under $125. UPS Ground: 2-5 business days once shipped - $9.95, UPS 2-Day Air: 2 business days once shipped - $14.95, UPS 1-Day Air: 1 business days once shipped - $24.95, USPS (Used for PO Boxes, Alaska, Hawaii and other US Territories, APO/FPO addresses): 2-7 business days once shipped, FREE on orders over $125 or $13.95 for orders under $125. UPS does not deliver on weekends or holidays. In-stock orders are not guaranteed to ship the same day they are received. All orders received for in-stock items ship within 2 business days. To ship to multiple addresses, simply place a separate order for each shipping address. You can do this by placing individual orders online or by calling Customer Care to place the orders for you. New Balance reserves the right to hold any order for suspected fraud.
Tax Policy New Balance is required to collect tax on orders shipping to the following states: AL, AR, AZ, CA, CO, DC, FL, GA, IA, ID, IL, IN, KS, KY, LA, MD, ME, MI, MO, MS, NC, ND, NE, NM, NV, OH, OK, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY. We are also required to collect sales tax on orders shipping to CT, MA, MN, NJ, NY and PA (in these states exemptions may apply). New Balance does not benefit in any way from the collection of sales tax. All collected tax is remitted directly to the appropriate taxing jurisdiction. eGifts and Gift Cards - No sales tax is charged when buying New Balance eGifts or gift cards. The appropriate sales tax will be charged on the purchase when the eGift or Gift Card is redeemed.
Payment Policy We accept Visa, MasterCard, American Express, Discover and PayPal.
Return Policy We are so committed to helping you get the right gear for your goals that we back all of our products with a 100% satisfaction guarantee. If you aren't completely happy with your purchase, simply return it within 30 days from purchase. Returns must be in new condition, in the state you received them. New Balance reserves the right to refuse worn or damaged merchandise. Unfortunately, we cannot accept returns on custom shoe orders or personalized jersey orders.
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The Website includes links to the websites of third party
merchants. Mall Premier is not responsible for these sites,
nor for any goods, information or services supplied through
or in connection with them. Use of, purchases on, and any
personal data you give to those sites will be subject to
the merchant's own Terms and Conditions, which you should
also read carefully. Please note that by making a purchase
with this third party, you agree that we may be passed
information relating to your purchase which you provide as
part of your transaction, which we will hold and use in
accordance with our Policy on Privacy and Data Protection.
Content of any store advert or coupons displayed on this
website (and its compliance with any applicable rule, law
or regulation) is the sole responsibility of the store. For
information on how we use your data and important
Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.
Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.
Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.
What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.
Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.
How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.
How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.
How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!
How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.
How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.
Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If
you have a Safari extension with a version lower than 184.108.40.206, you will be required to uninstall the old
version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall".
You can then install the latest version from the download page.
1) There are known issues with the Club Premier Toolbar and Safari 5.1.
Solution: If you are a Mac OS X user, you should upgrade to the newest version of Safari.