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Special Terms: Member rewards are not available on printers, ink & toner, printheads, paper, gift card purchases, and HP Parts Store purchases. Rewards are not available on high volume orders as defined by HP. HP defines high volume orders as more than 10 orders per month for any products by the same customer. Any orders placed after the 10th order will be canceled by HP. Orders which receive a free gift card will have the rewards eligible amount of order reduced by the amount of the free gift card. Purchases made offline are not eligible for rewards.
Shipping Policy We ship many orders the same business day. Orders placed weekdays after 10 p.m. Eastern time (7 p.m. Pacific time), weekends, holidays and orders containing certain large products ship the next business day. Orders containing customized desktop and notebook PCs ship as soon as they are built. HP.com ships to street addresses within the 50 United States and the District of Columbia. We cannot deliver to P.O. boxes, private mail box stores, United States territories, or addresses outside the 50 United States and the District of Columbia.
Tax Policy We aim to provide our customers with competitive prices on the products we offer. Prior to submitting your order you will have the opportunity to review product prices and any applicable sales tax, shipping, and handling charges. Prices are exclusive of, and Customer shall pay, all taxes, duties, levies or fees, or other similar charges imposed on HP or on the Customer by any taxing authority (other than taxes imposed on HP's income) related to Customer's order. If you feel your order should be tax exempt you must provide a valid tax exempt certificate—other than a resale certificate—at the time you place the order. HP.com sales are intended for personal use and not for resale so we do not accept resale certificates. Please review the detailed instructions regarding submittal of valid acceptable certificates.
Payment Policy We accept Discover Network, Visa, MasterCard, American Express credit cards, PayPal Express Checkout, and HP.com gift cards.
Return Policy We accept returns or exchanges for up to 30 days after receipt of your order. After the 30 day period, you can contact HP Technical Support for product support. Only items that have been purchased directly from HP.com, either through the HP Online Store or by phone can be returned. We can't accept returns or exchanges for items from the HP Parts Store, HP Technical Support, HP Retailers, HP Software or repairs. Exceptions apply, including, but not limited to gift cards except where required by law and packaged software when the original packaging has been opened. To return or exchange an item, you must first obtain a Return Merchandise Authorization (RMA) from HP, either by calling 1-888-650-1544, online or via Chat. Any product returned outside the HP Online Store Returns & Exchange Process without authorization may result in delays. Also, you will assume full liability for products that may be lost. Do not refuse delivery or return the product without calling us.
Disclaimer: You are about to enter a third party's website.
The Website includes links to the websites of third party
merchants. Mall Premier is not responsible for these sites,
nor for any goods, information or services supplied through
or in connection with them. Use of, purchases on, and any
personal data you give to those sites will be subject to
the merchant's own Terms and Conditions, which you should
also read carefully. Please note that by making a purchase
with this third party, you agree that we may be passed
information relating to your purchase which you provide as
part of your transaction, which we will hold and use in
accordance with our Policy on Privacy and Data Protection.
Content of any store advert or coupons displayed on this
website (and its compliance with any applicable rule, law
or regulation) is the sole responsibility of the store. For
information on how we use your data and important
Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.
Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.
Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.
What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.
Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.
How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.
How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.
How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!
How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.
How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.
Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If
you have a Safari extension with a version lower than 22.214.171.124, you will be required to uninstall the old
version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall".
You can then install the latest version from the download page.
1) There are known issues with the Club Premier Toolbar and Safari 5.1.
Solution: If you are a Mac OS X user, you should upgrade to the newest version of Safari.