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My Favorite Stores
When you add stores as "Favorites" they will appear in this list.

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Free People
Earn Bonus Kmp rewards with any completed purchase. Special terms and conditions may apply.
1 PREMIER POINT/$1
Was 1 PREMIER POINT/$1
Region:         Ships to:
Free People is a mature, contemporary brand. Reaching the twenty-something women who appreciate a line of clothing that caters to their intelligence, creativity and individuality, while keeping with great quality and affordability.
Special Terms: Member rewards are not available on the purchase or redemption of gift cards. Cash Back is not available on FP Escapes orders. Purchases made offline are not eligible for rewards.
Free People Offers
Free People
Affordable, quality clothing for the twenty-something woman

Shipping Policy
We’re happy to offer Free Standard Shipping on orders over $100 USD. Most orders will ship out within a day of ordering (we do not ship Saturdays, Sundays, or holidays), however some orders will take 24-48 hours to process. Your order will be shipped via standard shipping unless you select an alternative. We ship orders to all US states and territories, APO/FPO addresses as well as more than 100 other countries.

Tax Policy
We are required to collect local sales tax in states where Free People has a physical presence. A physical presence can be a store, warehouse or contact center.

Payment Policy
Free People will gladly accept unworn, unwashed or defective merchandise for return or exchange. Please allow 1-2 weeks for your return to be received and processed. We’ll send an email when your return has been processed. We will credit your original form of payment for returns mailed within 30 days of the shipping date and issue a Free People gift card if mailed after 30 days. Follow the directions on the back of the packing slip to return merchandise for credit or exchange.

Disclaimer: You are about to enter a third party's website. The Website includes links to the websites of third party merchants. Mall Premier is not responsible for these sites, nor for any goods, information or services supplied through or in connection with them. Use of, purchases on, and any personal data you give to those sites will be subject to the merchant's own Terms and Conditions, which you should also read carefully. Please note that by making a purchase with this third party, you agree that we may be passed information relating to your purchase which you provide as part of your transaction, which we will hold and use in accordance with our Policy on Privacy and Data Protection. Content of any store advert or coupons displayed on this website (and its compliance with any applicable rule, law or regulation) is the sole responsibility of the store. For information on how we use your data and important limitations to our liability please see our Privacy Policy

Missing Transactions Inquiry

Membership Details  
* Last Name:  
* First Name:  
Transaction Details  
* Date of Purchase:  
* Store where purchase made:  
* Order Number:  
* Transaction Amount
(excluding taxes and shipping):
 
* Email Address:  
Comments:
(Please only detail
comments relating to
your transaction)
 
           Cancel
* Required field
  • Please allow 40 days for Club Premier transactions to appear on your statement before making a Missing Transaction claim

  • Claims for Club Premier transactions will not be awarded on purchases over 6 months old

  • We will respond to your inquiry within 2-4 weeks of receiving your email

Club Premier Toolbar FAQs

Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.

Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.

Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.

What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.

Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.

How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.

How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.

How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!

How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.

How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.

Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If you have a Safari extension with a version lower than 1.9.0.0, you will be required to uninstall the old version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall". You can then install the latest version from the download page.

Known issues:

Download and Install now! >>