Madewell is a women's only, item-driven line focused on "timeless and ageless" casual merchandise. The attitude is clean, modern and affordable; items are priced 20 to 30 percent lower than J. Crew, and the intent is to provide value without being too volume-driven. The bulk of the business is jeans, chinos, T-shirts, woven shirts, sweaters and fleece sweatshirts and about 80 percent of the assortment is less than $100. Most of the key items are in the $48 to $78 range.
Special Terms: Member rewards are not eligible on the purchase or redemption of gift cards and e-gift cards. Purchases made offline are not eligible for rewards.
Women's clothing, denim, skinny jeans, dresses and jewelry
Shipping Policy We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your shipping address and items selected. We offer free shipping to all Madewell Insiders. For more info, check: https://www.madewell.com/help/shipping_handling.jsp.
Tax Policy For U.S. purchases, applicable sales tax will be charged on total merchandise, including shipping & handling fees, for orders shipped to: AL, AZ, CA, CO, CT, DC, FL, GA, IA, IL, IN, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NJ, NM, NV, NY, OH, OK, PA, RI, SC, TN, TX, UT, VA, VT, WA and WI.
Payment Policy We accept Visa, MasterCard, American Express, Discover, JCB, PayPal, and MasterPass (Learn more: http://www.mastercard.com/mc_us/wallet/learnmore/en/) We also accept Madewell gift cards online. Click here for more information on using a gift card: https://www.madewell.com/help/gift_howto.jsp?bmUID=lZf1eBe.
Return Policy Quality is our highest priority. Always has been, always will be. We guarantee our merchandise to be free of manufacturing defects and will accept any defective item for refund or exchange. In accordance with this policy, all in-store returns and exchanges for purchases paid for by cash or check require a government-issued photo ID.
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The Website includes links to the websites of third party
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the merchant's own Terms and Conditions, which you should
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part of your transaction, which we will hold and use in
accordance with our Policy on Privacy and Data Protection.
Content of any store advert or coupons displayed on this
website (and its compliance with any applicable rule, law
or regulation) is the sole responsibility of the store. For
information on how we use your data and important
Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.
Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.
Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.
What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.
Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.
How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.
How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.
How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!
How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.
How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.
Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If
you have a Safari extension with a version lower than 18.104.22.168, you will be required to uninstall the old
version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall".
You can then install the latest version from the download page.
1) There are known issues with the Club Premier Toolbar and Safari 5.1.
Solution: If you are a Mac OS X user, you should upgrade to the newest version of Safari.