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Musician's Friend
Earn Bonus Kmp rewards with any completed purchase. Special terms and conditions may apply.
2 PREMIER POINTS/$1
Was 2 PREMIER POINTS/$1
Region:         Ships to:
Musician's Friend offers over 36,000 products in its mail order catalogs and on its website, musiciansfriend.com. Products offered include guitars, basses, keyboards, percussion, amps, as well as recording, mixing, lighting, and DJ gear. Hundreds of new products are added monthly as the company continues to broaden and deepen its offerings. Musician's Friend still offers money-back satisfaction and price guarantees on every purchase and prides itself on having a topflight staff of customer service people who live and breathe the products they sell. The Musician's Friend Website is easy and intuitive to navigate and its speedy search engine makes finding what you need a cinch. With a centralized warehouse strategically located for fast delivery, shipping time is minimized. To request a free catalog, surf to musiciansfriend.com or call 800-391-8762.
Special Terms: Member rewards are not available on the purchase or redemption of gift cards.Transactions that take place through a call center or store associate quote are not eligible for rewards. Purchases made offline are not eligible for rewards.
Musician's Friend Offers
Musician's Friend
New Save up to 20% on accessory sale
Expires: 03/24/2019
Musician's Friend
Musician's Friend
Save 25% on hottest accessories
Expires: 03/24/2019 Coupon code: ACCESS25
Musician's Friend
Shop during the Big Drum Event
Expires: 03/31/2019
Musician's Friend
Shop Gibson guitars
Expires: 04/22/2019
World's largest online music gear company

Shipping Policy
We accept orders ship from our centrally located, state of the art distribution center in Kansas City for fastest delivery. Our team of service professionals work 24/7 to ensure that your order is accurate and on time. We’ll follow up with an email after your package is out the door and send tracking info, making sure you get quick delivery and know when it’s hitting your doorstep. Orders placed before 12 p.m., Eastern Time, usually ship the same business day. Orders placed after 12 p.m., Eastern Time, will ship no later than the following business day.

Tax Policy
We are required to collect sales tax on all orders shipped to California, Indiana, Missouri and Utah state. You will be charged the local sales tax rate for any orders shipped to these states.

Payment Policy
We accept Visa, MasterCard, American Express, Discover, JCB, UnionPay, Musician’s Friend platinum card and Paypal.

Return Policy
Return your purchase up to 45 days after shipment date. No questions asked. No hassles. Musician’s Friend has the longest return policy in the industry. Why? Because we're not satisfied until every customer is satisfied.
Disclaimer: You are about to enter a third party's website. The Website includes links to the websites of third party merchants. Mall Premier is not responsible for these sites, nor for any goods, information or services supplied through or in connection with them. Use of, purchases on, and any personal data you give to those sites will be subject to the merchant's own Terms and Conditions, which you should also read carefully. Please note that by making a purchase with this third party, you agree that we may be passed information relating to your purchase which you provide as part of your transaction, which we will hold and use in accordance with our Policy on Privacy and Data Protection. Content of any store advert or coupons displayed on this website (and its compliance with any applicable rule, law or regulation) is the sole responsibility of the store. For information on how we use your data and important limitations to our liability please see our Privacy Policy

Missing Transactions Inquiry

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* Last Name:  
* First Name:  
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* Order Number:  
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(excluding taxes and shipping):
 
* Email Address:  
Comments:
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  • Please allow 40 days for Club Premier transactions to appear on your statement before making a Missing Transaction claim

  • Claims for Club Premier transactions will not be awarded on purchases over 6 months old

  • We will respond to your inquiry within 2-4 weeks of receiving your email

Club Premier Toolbar FAQs

Do I have to sign up to use the Club Premier Toolbar?
Yes, you need to be a registered member of Club Premier to download and use the Club Premier Toolbar.

Does it cost me anything?
No, it is completely Free! That's the beauty of it, we actually pay you. You will earn on all qualifying purchases at the over 800 participating merchants in the program. You can also get added savings by using coupons listed for the retailers.

Do I have to shop through the Club Premier site?
If you have the Club Premier Toolbar installed, you can use it to make sure you are accessing on the deals instead of starting at Club Premier eStore. Look for the Club Premier Toolbar icon in the upper left corner when you visit your favorite retailers' websites. If you see the icon, open the toolbar and click the partner logo to activate tracking and make sure you are earning on qualifying purchases through the merchant.

What browsers are supported?
You can download the Club Premier Toolbar for the most popular browsers (Internet Explorer, Firefox, Chrome, Safari, Opera). See the install page for a complete list of the browsers/versions we support.

Do you support the Apple operating system?
Yes, the "Club Premier Toolbar" is browser specific so whether you run Firefox (or other browser) on a Mac or Windows machine you can download and install it. It will run the same in both.

How can I check my earnings?
Using the Club Premier Toolbar, you can check your earnings by simply expanding the toolbar. Your earnings-to-date are displayed on the lower right hand side. If you want to see your transaction history in greater detail, check out the My Account page of the site.

How do I add a store to my Favorites list?
Just click the "add this store to my favorites" button in the bar. This will add that merchant to your favorites list shown on the options page. It will also display on your favorites list on the eStore website.

How do I know when I am going to earn?
If you see the Club Premier Toolbar icon when you are on a merchant site, click on the icon to expand the full toolbar. You will see a message that says "Click here" to activate cash back. Once you click that button the Club Premier Toolbar will automatically redirect you through the Club Premier eStore servers and we will be able to track any earnings. The toolbar message will change to "You will now earn X% while you shop" and will be available to show you available coupons for that site as well!

How else can I save when I shop?
You can also use the available coupons for a particular merchant in addition to earning. At the top of the toolbar a pick list will display all coupons available for the particular merchant you are visiting. Select a coupon and Club Premier Toolbar will redirect you to the correct page on the merchant site for that offer, and confirm the offer details and your earnings for any purchases.

How many merchants will the bar work for?
The Club Premier Toolbar will work for all 800+ merchants in the Club Premier eStore program. For a full list of stores in the program, go to the Club Premier eStore website, and click the All Stores tab.

Why am I having trouble with Mall ClubPremier Toolbar and Safari?
We are now using a new Apple Developer License and continue to make improvements to our extension. If you have a Safari extension with a version lower than 1.9.0.0, you will be required to uninstall the old version. Go to Safari > Preferences > Extensions, select "Mall ClubPremier Toolbar" and click "Uninstall". You can then install the latest version from the download page.

Known issues:

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